Contact Us

At Westbridge Market, we’re here to help with questions about our products, orders, shipping, returns, refunds, and other customer service matters.

Customer Support

For assistance, please contact our customer support team:

Email: support@westbridgemarket.com
Phone: +852 2331 2930

Customer Service Hours:
Monday–Friday: 9:00 AM–6:00 PM (Hong Kong Time, HKT)

We aim to respond to customer inquiries within 1–2 business days.

When contacting us about an existing order, please include your order number and the email address used to place the order so we can locate your order and assist you more efficiently.

How We Can Help

Our customer support team can assist with:

• Product information
• Order status
• Shipping and delivery
• Order changes or cancellation requests
• Returns and refunds
• Damaged or incorrect items
• Other order-related questions

For information about delivery, please refer to our Shipping Policy.

For information about returns and refunds, please refer to our Return & Refund Policy.

Company Information

Store: Westbridge Market

Operated by: Xinyee Technology Co., Limited

Registered Address:
RM 11, 13/F, Block C, Wong King Industrial Building
192–198 Choi Hung Road, San Po Kong
Hong Kong

Customer Support Email:
support@westbridgemarket.com

Customer Support Phone:
+852 2331 2930

Send Us a Message

You can contact us by email at support@westbridgemarket.com or by phone during our customer service hours.

For order-related inquiries, please include your order number whenever possible.

We aim to respond to email inquiries within 1–2 business days.